Shipping policy

Order & Delivery Information

This Shipping Policy explains how orders placed through MulleinVape.com are prepared, shipped and delivered.

Last updated: September 16, 2026 01

Order Processing

Orders are prepared for shipment after payment and order information have been successfully received.

Processing may take longer during periods of high order volume, holidays, payment review or other exceptional circumstances.

02

Shipping Options

Available shipping methods, costs and estimated delivery information are displayed during checkout where available.

Delivery estimates are estimates only and are not guaranteed delivery dates.

03

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Contact us as quickly as possible if you discover an address error. Once an order has entered fulfillment or been handed to a carrier, an address change may no longer be possible.

04

Tracking

Where tracking is available, tracking information may be sent after the order has been prepared for shipment.

Carrier tracking information can sometimes take time to update after a shipping label is created.

05

Delays

Delivery may be affected by circumstances outside our direct control, including:

• Carrier delays.
• Weather or transportation disruptions.
• Customs inspection.
• Incorrect or incomplete addresses.
• Local delivery restrictions.

06

International Orders

International availability may depend on destination, carrier support and applicable restrictions.

Taxes, customs duties or import charges may apply depending on the destination. Checkout will indicate when such amounts are collected by us. Otherwise, charges imposed by local authorities may remain the recipient's responsibility.

07

Lost or Delivery-Issue Orders

If tracking indicates an unexpected problem or your order has not arrived within a reasonable period after the expected delivery window, contact us with your order number.

We may need to review tracking or carrier information before determining the appropriate next step.

08

Shipping Restrictions

We reserve the right not to ship an order where fulfillment would violate applicable law, carrier requirements or destination restrictions.